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🌟How To Order🌟

All creations you see on my website and on my Instagram feed are made to order to eliminate waste.

If you see something you like you can:
Send me a private message 💬 on Instagram.
Or fill out this 👉 order form

I'll get back to you in 48hrs with a quote💰, timeframes⏳ and instructions on how to place your order 🛍️.


General “RULES”

⏳ Timings

Each creation takes a min of 3 weeks to make.

💰 Pricing

Cost of creations start at $150 AUD

❄️One-Of-A-Kind

All creations are one-of-a-kind. Because I use thrifted, recycled and vintage materials it’s impossible to replicate the exact same product. The look of your order WILL vary to what you see on screen. Find Out More

📦 Delivery

Australia = $10 AUD (2-5 Business days). International = $25 AUD (10 – 15 Business days)


 

FAQs

⭐ I Love Your Work. How Can I Buy Your Creations?

Let’s talk about what you’re after 

The easiest thing to do is: Fill out this👉 FORM

If you’re on Instagram send me a DM and tell me what you want.


⭐ I've Submitted An Order Form. What Happens Next?

I’ll get back to you via email in 48hrs with a quote, timeframes and instructions on how to place your order.

If you haven’t heard from me after 48hrs check your spam folder then email me 

nicole@onebymeforyou.com


⭐ I've Contracted You on Instagram. What Happens Next?

I’ll reply to your private message in 48hrs with a quote, timeframes and instructions on how to place your order.


⭐ I've Received Your Quote & Timings. But I've Changed My Mind. What Do I Do?

No drama at all   Just message me to say you don’t want to place an order.

The quote is valid for 7 days. So if you change your mind just follow the instructions I sent you.


⭐ What Payment Options Do You Offer?

At the moment all payments are made through PayPal or Stripe.


⭐ I Don't Have a PayPal Account. What Can I Do?

It’s super quick and easy to sign up Click Here to see how 


⭐ What About Returns?

Unfortunately I don’t accept returns. All products are made to order to eliminate waste. 

So  pretty please make sure you really really really want the creation BEFORE you place your order.

In the 1st week of production I’ll keep you up to date with work in progress pics. 

At this point if you decide you DON’T LOVE what I’m making. 

I’ll give you a full refund of your deposit.


⭐ Do You Take Commissions/Custom Orders?

YES! YES! I do!   I love working on commissions. Check out my Hook for Hire Service  Here To Get The Conversation Started 

⭐ What Are Your Shipping Options?

I want you to get your creations as quickly and safely as possible without increasing our carbon footprint.

So I’ve partnered with Sendle to deliver your products. They’re the first carbon neutral delivery service in Australia 

I do all my postal runs on FriYAY! (As long as it’s not a holiday). That means every Friday I get orders ready for their epic journey to their new owners (that’s you!). 

How long it takes from there depends on what country you’re shipping to, and how long customs in your country takes. But generally:

Local deliveries take about 2 – 5 days 

International deliveries take about 10 – 15 days


⭐ How Much Does Shipping Cost?

To keep things simple it’s a flat rate for shipping.

Local deliveries – $10

International deliveries – $25


⭐ What about Customs?

This is probably the trickiest to predict how it’ll go, but I’m pretty good at filling out customs forms. As a result, I find that 99% of orders are delivered without any hassles! However in rare cases your country’s customs office may hold up a delivery for random inspection. Some countries may charge you taxes and import duty on your purchases. If you’re unsure about these additional charges it’s best to check with your local customs office before ordering anything online.


⭐ How Do I Track My Order?

Easy Peasy Lemon Squeezy! I’ll send you an email with all the tracking info as soon as your creations embark on their journey  

During the journey you'll be kept in the loop via email 


⭐ Where Do You Ship From?

Right now I ship everything from Melbourne, the coffee ☕ capital in sunny Australia!


 

Got more questions?
Email me
info@onebymeforyou.com

💜Nic